Refund policy

Due to the nature of the products, especially during COVID-19, we cannot accept returns. However, if the products are damaged in transit, please email your pictures within 3 days of receiving your order to info@breezwaybeauty.com and we would love to send a replacement. Unfortunately, if we are not contacted within this timeframe, we will be unable to assist with the damaged package. Any damage inquiries received after this timeframe will not be refunded or exchanged to you. This timeframe does exclude holidays and Sundays due to most carriers are closed.

Breezway Beauty Cosmetics is not responsible for lost or stolen packages, and we cannot issue a refund or replacement. Delivery is not in our control. Once your order is marked as “Delivered” the shipping responsibility is held with the shipping carrier. We do not refund for lost or stolen packages.  Your main contact will be with the shipping carrier to file a claim/grievence along with your tracking number that was emailed to you after the order was placed.

Contact Info: Email: info@breezwaybeauty.com